Awards & Recognition

SDG – Our Progress

At Ultra Support, we’re deeply committed to the United Nations Sustainable Development Goals (SDGs), strategically selecting and ardently working towards four key areas where we believe our impact can be most profound. These areas include eradicating poverty (SDG 1), enhancing health and well-being (SDG 3), fostering gender equality (SDG 5), and promoting sustainable consumption and production patterns (SDG 12). Each goal aligns with our core values and is integral to our mission of forging a path to a sustainable and equitable future.

SDG 1: No Poverty

Ongoing Targets:

  1. Ensure all staff receive wages exceeding the living wage threshold.
  2. Engage in a minimum of two community outreach programmes each year, aiming for a 10% annual increase in beneficiaries.
  3. Guarantee at least 75% of staff participation in yearly training programmes.

2025 Goals:

  • Review all staff salaries to ensure they all exceed the living wage threshold.
  • Develop our relationship with our local outreach partners with a view to exceeding a 10% increase in beneficiaries.
  • Continue our staff annual training programmes and add additional courses/subjects.

2024 Achievements:

  • We have reviewed all staff salaries to ensure they exceed the living wage threshold, thereby committing ourselves to the Living Wage Foundation.
  • Provided over 34 hours of voluntary work to multiple local outreach programs, including a donation worth £840.00.
  • Staff completed training programmes, including continuous participation monitoring over the following 12 months.

SDG 3: Good Health and Well-being

Ongoing Targets:

  1. Achieve increasing employee engagement in wellness programmes.
  2. Reach or exceed a max. 90% employee satisfaction with health support services.
  3. Offer 100 volunteer hours or a 10% yearly increase in donations to health projects.
  4. Promote regular physical activity among employees/members to boost health and well-being, lower stress, and reduce chronic disease risks.

2025 Goals:

  • Achieve 85% employee engagement in our wellness programmes.
  • Exceed 85% employee satisfaction with health support services.
  • Contribute 125+ hours or donations to health projects.
  • Continue to promote regular physical activity across the team.

2024 Achievements:

  • 82% of staff partook in regular wellness programmes.
  • 84% of the team participated in the annual confidential surveys to assess employee satisfaction with health support.
  • Our team has dedicated 131 volunteer hours this year to health initiatives, with plans to increase this annually.
  • We provided corporate gym membership discounts to support our employees/members in staying active.

SDG 5: Gender Equality

Ongoing Targets:

  1. Maintain a gender balance of 50:50 (+/- 15%) across all company levels.
  2. Ensure all employees’ annual completion of gender sensitivity training.
  3. Offer support to all employees facing gender-based issues.

2025 Goals:

  • Maintain or enhance our gender balance of 31/69% female to male.
  • Ensure that all employees complete their annual gender sensitivity training.
  • Continue to provide support to all employees facing gender-based issues issues.

2024 Achievements:

  • Our workforce analysis has maintained a gender ratio of 31% female to 69% male. Although this is progress for a traditionally male-dominated field, we acknowledge the necessity for further enhancement.
  • We established and maintained confidential procedures for the reporting and resolution of incidents of gender-based violence or discrimination.

SDG 12: Responsible Consumption and Production

Ongoing Targets:

  1. Achieve 100% supplier adherence to environmental and ethical standards within two years.
  2. Realise a 25% waste reduction in two years, with an additional 5% reduction each following year.
  3. Shift to 95% sustainable materials in manufacturing within three years.
  4. Ensure 90% of employees participate in annual sustainability education programmes.

2025 Goals:

  • Continue our second year with a commitment to 100% supplier adherence to environmental and ethical standards over the two years.
  • Work towards maintaining our waste reduction in our second year, with a final reduction in the following year.
  • Maintaining our shift to 95% sustainable materials in manufacturing over the three years.
  • Ensure that 90%+ of employees continue to participate in annual sustainability education programmes.
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2024 Achievements:

  • Our quality management system (ISO9001) ensured we audited suppliers, working only with those who meet our environmental and ethical standards, barring unavoidable exceptions.
  • We’ve promoted waste reduction efforts, including recycling initiatives and process optimisations.
  • We continued to use exclusively sustainable materials in our operational processes.
  • Sustainability practice sessions have been encouraged and delivered to staff, fostering sustainable habits at work and home