In today’s economy, UK businesses are under pressure to cut costs. Managing IT infrastructure can quickly become expensive, especially with Original Equipment Manufacturer (OEM) maintenance contracts. To lower costs and maintain quality, more businesses are choosing Third-Party Maintenance (TPM) providers like Ultra Support. This article explains how TPM can reduce IT operational expenses (Opex) and improve service quality.

The Cost of IT Maintenance

IT maintenance costs are a major challenge for businesses. OEM contracts often include high fees, rigid terms, and unnecessary upgrades. These contracts can lock businesses into unsustainable spending, especially for older hardware.

Benefits of Third-Party Maintenance

TPM providers like Ultra Support offer cost-effective alternatives to OEM contracts. Here’s how TPM helps businesses:

1. Lower Costs: TPM contracts cost 40–70% less than OEM contracts.
2. Flexibility: Businesses only pay for the services they need.
3. Longer Hardware Life: TPM keeps equipment running well beyond OEM-defined end-of-life dates.
4. Faster Support: Local teams deliver quicker fixes than OEM processes.

Case Study: Supporting Complex IT Needs

Ultra Support has helped many businesses reduce IT Opex. One example comes from a UK-based IT services company.

John Kelly, Supplier & Vendor Relationship Manager at Upgrade Options, shared his experience:

“Ultra Support has proven on countless occasions that they have the ability to meet the challenging needs of our clients, by delivering responsive support in demanding environments, with the ability to flex to our client’s particular demands.”

This flexible approach helped the company reduce costs while keeping IT systems fully operational.

Why TPM Works

Research by Gartner shows businesses can save up to 60% on maintenance by switching to TPM. Beyond cost savings, TPM also helps:

• Redirect IT Budgets: Savings can fund other IT projects like cloud upgrades or cybersecurity.
• Support Sustainability: TPM reduces e-waste by extending hardware life.

What Makes Ultra Support Different?

Ultra Support is a TPM provider specialising in data storage, servers, and networking equipment. We focus on keeping IT systems running with minimal downtime. Our services include:

• Customised support plans tailored to your needs.
• UK-based engineers for fast on-site help.
• Clear pricing with no hidden charges.

The Bottom Line

Reducing IT Opex is possible with Third-Party Maintenance. By switching from OEM contracts to TPM, businesses can save money, improve service quality, and keep hardware running longer.

If you’re ready to cut IT costs, contact Ultra Support today, click here. We’ll help you keep your systems running smoothly while saving money.